Stresert Services Limited Recruitment 2026: Customer Care Job
Job at a glance
- Company
- Stresert Services Limited
- Location
- Lagos, Nigeria
- Where the work happens
- On-site
- Job type
- Full time
- Minimum qualification
- OND / HND
- Experience needed
- Previous customer support or client service experience
- Deadline
- 6 November 2026 Closed
Are you looking for a customer service job in Lagos? Stresert Services Limited is accepting applications for a Relief Customer Service position for candidates with relevant customer support experience, strong communication skills, and the ability to handle customer enquiries professionally.
The opportunity is suitable for applicants with an OND or HND qualification who want to build their careers in customer service and client relations. Interested candidates must meet the stated age requirement, demonstrate relevant customer support experience, and submit their CVs by email before the application deadline of 6 November 2026.
If you have experience dealing with customers, resolving complaints, maintaining client records, and providing accurate information, read on to learn more about the job responsibilities, eligibility requirements, and how to apply.
Stresert Services Limited Customer Care Job 2026: Overview
Company: Stresert Services Limited
Position: Relief Customer Service
Job Type: Full-time
Location: Lagos, Nigeria
Qualification: OND/HND, according to the detailed requirements
Experience: Previous customer support or client service experience
Age Requirement: Not more than 30 years old
Application Method: Email
Application Email: recruitment@stresertintegrated.com
Application Deadline: 6 November 2026
Important qualification note: The general vacancy details list OND, BA/BSc, and HND, but the specific requirements state that only OND/HND holders should apply. Applicants should confirm the accepted qualifications with the recruiter if they hold a bachelor's degree rather than an OND or HND.
About Stresert Services Limited
Stresert Services Limited, also known as StreSERT, is a Nigerian professional services and human capital consulting firm established in 2006. The company provides business support services to corporate organisations, helping them manage staffing needs and other operational requirements.
Its services include recruitment and executive search, human resource outsourcing, managed staffing, employee training and development, and expatriate management.
The company focuses on providing business solutions that help organisations operate efficiently. For job seekers, its recruitment activities provide access to employment opportunities across different professional fields.
Job Description: Relief Customer Service Representative
Stresert Services Limited is seeking a customer service professional who can communicate effectively with customers, provide accurate information, and help resolve issues relating to products or services.
The successful candidate will serve as a point of contact between customers and the organisation, ensuring that enquiries and complaints are handled appropriately. The position also involves maintaining customer records, processing account information, and following established service procedures.
Candidates should be comfortable handling telephone conversations, listening carefully to customers, identifying their needs, and providing practical solutions within the required timeframe.
Key Duties and Responsibilities
The Relief Customer Service Representative will help maintain positive customer relationships and support efficient service delivery.
Responsibilities include:
1. Responding to Customer Enquiries
Listen to customers, understand their needs, and provide clear, accurate, and relevant information about the products or services available.
2. Building Positive Customer Relationships
Maintain professional relationships with customers through respectful communication, prompt responses, and a willingness to assist with their concerns.
3. Resolving Complaints and Service Issues
Investigate customer complaints, provide suitable solutions or alternatives, and follow up where necessary to ensure that outstanding issues are resolved within the expected timeframe.
4. Meeting Customer Service Targets
Work towards individual and team performance targets, including customer service standards and call-handling expectations.
5. Maintaining Customer Records
Keep accurate records of customer interactions, update account information, process relevant documents, and organise customer files according to company procedures.
6. Following Service Policies and Procedures
Ensure that customer interactions comply with established communication guidelines, service procedures, and company policies.
7. Providing Efficient Customer Support
Use the appropriate tools and systems to handle requests accurately and efficiently. The role also requires taking the initiative to ensure customers receive helpful and satisfactory service.
Qualifications and Requirements
Applicants interested in the Stresert Services Limited Customer Care Job 2026 should meet the requirements outlined in the vacancy announcement.
Educational qualification: The detailed requirements specify OND or HND holders only, although the general vacancy summary also mentions bachelor's degrees. Candidates should confirm their eligibility if their qualification falls outside the detailed requirement.
Customer service experience: Previous experience in customer support or as a Client Service Representative is required. Applicants should be able to demonstrate familiarity with customer enquiries, complaints, and service-related responsibilities.
Age requirement: Candidates must be no older than 30 years, according to the vacancy details.
Telephone communication: Applicants should be confident handling phone conversations and communicating clearly with different types of customers.
Active listening: The ideal candidate should be able to understand customer concerns, identify the underlying issue, and respond appropriately rather than relying on generic answers.
CRM knowledge: Familiarity with customer relationship management (CRM) systems and practices is required.
Problem-solving: Candidates should be capable of assessing customer issues and providing appropriate solutions while following company procedures.
Essential Skills for the Customer Care Job
Beyond the stated qualifications, the following abilities are relevant to the responsibilities of the position:
Clear verbal and written communication.
Professional telephone etiquette.
Customer complaint handling and resolution.
Active listening and attention to detail.
Familiarity with CRM tools and customer records.
Time management and the ability to meet service targets.
Patience, professionalism, and a customer-focused attitude.
Applicants should highlight these skills in their CV using examples from their previous jobs or other relevant experience.
Why You Should Apply for the Stresert Customer Care Job
If you meet the requirements and enjoy working with people, this position may be worth considering for several reasons.
1. Build your customer service career
The role provides an opportunity to use and develop customer support skills in a professional work environment. It may be relevant to candidates interested in customer experience, client relations, or contact centre operations.
2. Strengthen your communication skills
Handling enquiries, managing complaints, and communicating with customers can help you develop stronger listening, problem-solving, and professional communication abilities.
3. Gain experience with customer management systems
The position requires familiarity with CRM systems and customer records. Experience in these areas can be useful when pursuing other customer service and client management opportunities.
4. Develop your problem-solving abilities
Customer service work requires employees to understand problems, consider suitable solutions, and follow up when necessary. These skills can be transferable to other administrative and client-facing roles.
5. Explore opportunities through a recruitment and consulting firm
Stresert Services Limited operates in recruitment and human capital consulting, providing access to job opportunities for candidates across different fields.
Note: The vacancy information does not specify the salary, healthcare benefits, or other employment benefits for this position. Applicants should seek clarification from the recruiter rather than assume a particular compensation package.
Tips for a Successful Application
At ScholarJobs Hub, we recommend submitting a CV that demonstrates your ability to handle real customer service situations. Simply stating that you have good communication skills may not be enough to show the recruiter what you can do.
1. Highlight relevant experience. Explain where you have worked in customer service or client relations and describe the responsibilities you handled.
2. Demonstrate complaint-resolution skills. Include examples of how you assisted customers, resolved enquiries, or handled difficult situations professionally.
3. Mention CRM experience. If you have used customer relationship management software or other customer databases, include the names of the tools you have used where relevant.
4. Keep your CV clear and concise. Make your educational qualifications, work experience, skills, and contact details easy to find.
5. Check the age and qualification requirements. Confirm that you meet the stated age limit and that your qualification is accepted. The advert's general qualification summary differs from its detailed requirements, so clarification may be necessary for some applicants.
6. Use the correct email subject. The vacancy instructs applicants to use the position as the subject of the email. A suitable subject line is Application for Relief Customer Service.
7. Submit before the deadline. Send your application early enough to resolve any email or attachment problems before 6 November 2026.
How to Apply for the Stresert Services Limited Customer Care Job
Interested and qualified candidates should submit their CVs by email.
Application Instructions
Prepare an updated CV highlighting your customer service experience, educational qualification, communication skills, and CRM knowledge.
Address your email to recruitment@stresertintegrated.com.
Use Application for Relief Customer Service as the email subject.
Attach your CV and check that the document opens correctly.
Review the recipient's email address and subject line before sending your application.
Application Deadline: 6 November 2026.
Applicants should submit accurate information and avoid paying anyone who promises to secure the position.
Frequently Asked Questions (FAQs)
1. Is Stresert Services Limited recruiting customer service staff in 2026?
The supplied vacancy announcement lists a Relief Customer Service position in Lagos. Applicants should verify that the vacancy remains open before applying.
2. Where is the customer care job located?
The position is based in Lagos, Nigeria.
3. What qualification is required?
The detailed requirements specify OND or HND holders only, although the general vacancy information also lists BA/BSc qualifications. Applicants with a bachelor's degree should seek clarification from the recruiter.
4. What is the age limit?
Applicants must be no older than 30 years, according to the supplied vacancy requirements.
5. Is previous customer service experience required?
Yes. Candidates should have previous customer support experience or experience working as a Client Service Representative.
6. What skills are required for the position?
Important skills include telephone communication, active listening, customer complaint resolution, CRM knowledge, and the ability to maintain accurate customer records.
7. How do I apply?
Send your CV to recruitment@stresertintegrated.com and use Application for Relief Customer Service as the email subject.
8. What is the application deadline?
The stated deadline is 6 November 2026.
9. What is the salary for the Stresert Customer Care job?
The supplied vacancy information does not state the salary or specific employee benefits. Applicants should confirm these details with the recruiter.
Conclusion
The Stresert Services Limited Customer Care Job 2026 is an opportunity for eligible candidates with customer support experience to pursue a full-time role in Lagos. The position requires strong communication and problem-solving skills, familiarity with CRM systems, and the ability to manage customer enquiries professionally.
If you meet the requirements, prepare a professional CV and email it to recruitment@stresertintegrated.com with the subject line Application for Relief Customer Service before the stated deadline of 6 November 2026.
For more updates on customer service jobs in Lagos, entry-level vacancies, administrative roles, and other employment opportunities in Nigeria, keep visiting ScholarJobs Hub.
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